Multilingual Customer Support
Multilingual customer support for contact centres, helpdesks, live chat. Translation of support tickets, knowledge bases, FAQs. Real-time chat translation, email support. CRM integration. 24/7 coverage in 50+ languages.
Enterprise & volume projects? Speak to our business team →
Translation Services We Provide
Comprehensive translation solutions for multilingual customer support industry
Customer Service Translation
Support tickets, live chat, email
Knowledge Base
Help articles, FAQs, guides
Live Chat Support
Real-time multilingual chat
Phone Support
Interpreting for customer calls
Staffing Solutions
Multilingual agents
CRM Integration
Zendesk, Salesforce, Intercom
Why Choose Us
24/7 Coverage
Round-the-clock support
Fast Response
Real-time translation
50+ Languages
Major markets covered
Quality Assured
Consistent terminology
Client Types We Serve
E-Commerce
- Order queries
- Returns
- Product questions
SaaS
- Technical support
- Billing queries
- Feature questions
Travel
- Booking queries
- Cancellations
- Customer service
Enterprise & Volume Solutions
Scalable translation solutions for organisations with ongoing or high-volume multilingual customer support translation requirements
Dedicated Account Manager
Single point of contact for all your translation needs. Priority support and project coordination.
Volume Pricing
Competitive rates for high-volume projects. Translation memory reduces costs on recurring content.
Framework Agreements
SLA-backed contracts with guaranteed turnaround times, fixed pricing, and service level commitments.
Security & Compliance
ISO 17100 certified. GDPR compliant. NDA protection. Secure file handling for sensitive documents.
Or call our enterprise team: 0800 193 8888
Available in 200+ Languages
We provide this service in all major world languages
Our Process
Setup
CRM integration, terminology
Training
Product knowledge, brand voice
Launch
Multilingual support live
Monitoring
Quality tracking, reporting
Customer Support
Providing multilingual customer support for global e-commerce brands.
View All Case StudiesFrequently Asked Questions
Common questions about multilingual customer support
Yes — see our telephone interpreting services for real-time phone support in 200+ languages.
Yes — for product listings and checkout flows, see our e-commerce translation services.
Custom pricing based on volume. Contact for quote.
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